Privacy policy
This privacy notice describes how Puramins collects, uses, and protects your information when you use our website. We are committed to protecting your privacy and handling your data transparently.
What Information We Collect
We collect the following information:
- Name and contact details
- Delivery address and billing information
- Email address for order updates and communications
- Payment information (processed securely through our payment provider)
- Website usage data through cookies
How We Use Your Information
We use this information to:
- Process and fulfil your orders
- Communicate with you about your orders
- Send you marketing emails (if you've agreed to receive them)
- Improve our website and services
- Comply with our legal obligations
Cookies
We use cookies to help our website work better and to improve our service. These small text files help us:
- Remember items in your shopping basket
- Understand how you use our website
- Remember your preferences
You can choose to disable cookies in your browser, though this may affect how our website functions.
Links to Other Websites
Our website may contain links to other websites of interest. Once you leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- You can opt out of marketing communications at any time
- If you have previously agreed to us using your information for direct marketing, you may change your mind at any time by contacting us
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law
How Long We Keep Your Information
We will hold your personal information on our systems for as long as is necessary for the relevant activity and in accordance with legal requirements. For example:
- Order information is kept for 6 years in line with tax regulations
- Marketing preferences are kept until you opt out or ask us to delete them
- If you ask us to stop sending marketing information, we will keep a record of your contact details to ensure we respect your request
Security
We take security seriously and use appropriate measures to protect your information. While we strive to use commercially acceptable means to protect your data, no method of internet transmission is 100% secure.
Your Rights
You have the right to:
- Access the information we hold about you
- Have your information corrected or deleted
- Withdraw consent for marketing communications
- Request what information we hold about you
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@puramins.co.uk.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Last updated: January 2025